Shipping policy
Thank you for shopping with us. This Shipping Policy explains how we process and deliver orders.
1. Order Processing Time
All orders are processed within [1–3 business days] after receiving your order confirmation email. You will receive another notification when your order has shipped.
Orders are not processed or shipped on weekends or public holidays.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Standard Shipping: [3–7 business days]
- Express Shipping: [1–3 business days]
- International Shipping: [7–14 business days]
Delivery times may vary depending on your location and external factors such as courier delays.
3. Shipping Locations
If your country is not available at checkout, please contact us for assistance.
4. Shipment Confirmation & Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information may take up to 24 hours to become active.
5. Customs, Duties, and Taxes
For international orders, customs duties and taxes may apply. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
6. Delays
While we aim to deliver orders on time, shipping delays may occur due to high demand, courier issues, weather conditions, or customs clearance.
7. Lost or Damaged Packages
If your order arrives damaged or is lost during shipping, please contact us within [48 hours / 7 days] of delivery. We will work with the shipping carrier to resolve the issue.
8. Incorrect Shipping Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
9. Contact Us
If you have any questions about shipping, please contact us:
Email: bruzznalbrush@gmail.com
Phone: 07739 699999